A warm hello makes a whole lot of difference. At the Drop-In, we offer practical support in a friendly atmosphere to meet our clients’ immediate needs. They can come in for hot meals, showers, clothing, laundry and health clinics.

When people drop in for these services, we find out how we can support them longer-term.

We also try to make sure our clients are indoors and safe on the coldest nights of the year.

What we offer


Nourishment

Two hot meals a day.
Cleanliness and comfort

Showers, toiletries and clean clothes.
Security

Safe document storage and a C/O address.
Medical

A nurse, optician, chiropractor, podiatrist, mental health support and sexual health service.
Social

A sheltered place to socialise. Access to computers. Conversations with support workers.
Stepping stone

Signposting and referral to other services that can help, both in-house and elsewhere.

The Drop-In opens Monday-Friday, 9am-12.45pm. You can also contact us outside of these hours.

Our impact

40,000
attendances in 2018.
3,900
people supported in 2018.
37,500
meals provided in 2018.
3,500
referrals to resettlement support in 2018.

What our clients say

Chris has been a client here for six years. Now he volunteers with us in the kitchen too.

“I came here mainly to have breakfast this morning. It’s not just to get breakfast, it’s to chat to people - to chat to your friends. I know so many people around here and they all know me.”

Hear more from the people that run and use the Drop-In Centre on our podcast.

 A Day in the life of the sifa fireside dropin centre

Will you support the Drop-In by volunteering or donating things?

Donate your time or the goods that we depend on like clothes, food and toiletries. Whatever you can give is more valuable than you could know.

Volunteer Donate things

SIFA Fireside is registered in England & Wales under charity number 1049728 and company number 3094905 at 48-52 Allcock Street, Birmingham B9 4DY. We use cookies to improve your experience using this website. To learn more, read our privacy policy.
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