The Drop-In Centre
Immediate practical help in a crisis
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Our Drop-In service offers practical support in a friendly atmosphere to meet the immediate needs of people who are rough sleeping or in a crisis. We offer a warm welcome, a hot meal, showers, clothing, and laundry; and referral to emergency accommodation advice, health clinics and other specialist support.
When people drop in for these services, we find out how we can support them longer-term. We also try to make sure our clients are indoors and safe on the coldest nights of the year.
Our Drop In is currently running on restricted numbers and we're able to see people who are rough sleeping or in a housing crisis, from 9am - 12.45pm, Monday to Friday. All our services are available over the phone and we can work with you to make an appointment too. Contact us on: 0121 766 1700, 9am - 5pm, Monday to Friday.
What we offer
 Hot food and food parcels. |  Showers, toiletries and clean clothes. |  Safe document storage and a C/O address. |
 A nurse, optician, chiropractor, podiatrist and mental health support. |  Access to computers. Conversations with support workers. |  Signposting and referral to other services that can help, both in-house and elsewhere. |
The Drop-In is currently open for people rough sleeping or in a housing crisis, Monday-Friday, 9am-12.45pm. You can call us on: 0121 766 1700, Monday to Friday between 9am and 5pm and you can also contact us outside of these hours.
Our impact - 2019 - 2020
| 34,694 attendances | 3,000 people supported | 25,439 meals served | 520 on-site health appointments |
What our clients say
Chris has been a client here for six years. Now he volunteers with us in the kitchen too.
“I came here mainly to have breakfast this morning. It’s not just to get breakfast, it’s to chat to people - to chat to your friends. I know so many people around here and they all know me.”
Hear more from the people that run and use the Drop-In Centre on our podcast.
A Day in the life of the sifa fireside dropin centre
Will you support the Drop-In by volunteering or donating things?
Donate your time or the goods that we depend on like clothes, food and toiletries. Whatever you can give is more valuable than you could know.