Services during the lockdown period

We are only able to see emergency presentations and rough sleepers at our Drop In. We are able to provide assistance over the phone and we can be contacted on: 0121 766 1700. Our phone lines are open Mon - Fri, 9am - 5pm.

Accommodated clients will be supported with telephone safe and well checks. 

If you are in need of emergency accommodation, the following support is also available:
BCC Housing Service: 0121 303 7410
Out of Hours: 0121 303 2296
Rough Sleeper Outreach Team: 0800 800 7157
SIFA Fireside: 0121 766 1700  

For food parcels and hot food options:
The Active Wellbeing Society: 0121 728 7030 (Mon – Fri)
We are not able to take donations of clothing at this time but keep an eye on our socials for alternative ways to support us.

The services people need to get back on track, all in one place 

 If you are concerned about someone sleeping rough, send an alert to StreetLink by visiting: or via the mobile app, available for Apple and Android devices, or by calling 0300 500 0914.  Alternatively you can call the Rough Sleeping Team during office hours on 0121 303 1116, or out of hours on 0800 8807157.

Check out our Promotional Video to see more of what we do

Helping homeless people take back control

Learn how we create the space for people to live healthy and fulfilling lives.


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SIFA Fireside is registered in England & Wales under charity number 1049728 and company number 3094905 at 48-52 Allcock Street, Birmingham B9 4DY. We use cookies to improve your experience using this website. To learn more, read our privacy policy.
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