In January we were assessed for re-accreditation for the Matrix Quality Standard in relation to the Information, Advice & Guidance we deliver to our clients.
We’re delighted to announce that we passed the assessment for re-accreditation with flying colours.
Particular strengths identified included: our leadership and management; service delivery; the quality of our staff & volunteers (with staff empowered to make suggestions for improvements); and clients who are keen to be involved and give something back.
We continually work to provide access to the most up to date information for our clients so that they can achieve long-term and lasting positive change in their lives.
We also offer training, click here for more information.